Frequently Asked Questions
Commonly asked question and the answers you need to make an educated decision
Yes we are licensed by the Maryland Home Improvement Commission, certified by the IICRC water mitigation, and are certified by Aerosol Monitoring & Analysis for moly remediation.
The IICRC, or the Institute of Inspection, Cleaning and Restoration Certification, is the non-profit certifying body for the cleaning and restoration industry.
Our normal business hours are:
9AM-8 PM Sunday – Saturday
24/7 Emergency Services
Yes, we most certainly do!
Mold Remediation is the process of quickly and effectively lowering an abnormal count of mold spores in the air or colonizing on any material. This is accomplished using several methods such as; negative air pressure containment, physically scrubbing any visible mold growth, an air filtration system, and spraying all affected areas with our special antimicrobial sterilizer which kills mold and eliminates any unpleasant odor.
Mold needs these 3 condition to grow and colonize efficiently
1. Any source of moisture
2. Any micronutrients such as dust, debris, or any organic material.
3. To be left uninterrupted ideally in dark and unattended spaces with ideal temperature and relative humidity.
Under ideal conditions, it takes 24 to 48 hours for mold to germinate and grow. Typically, the spores begin to colonize in 3 to 12 days and become visible in about 18-21 days.
The mold remediation process typically involves an hours of putting up the full containment, then physically removing any and all surface level infection and spraying all affected areas with our special antimicrobial sterilizer. Proceeding that is a 24 to 48 hour period of cleaning the air using a HEPA Air purifier which eliminates 99.97% of particles that are as small as .3 microns from the air.
Yes, our teams consist of highly experienced and certified Mold Remediation specialists, additionally we do offer several options for lab Mold testing.
Initially you should contact your insurance regarding your mold problems, typically you will be asked to provide your insurance with an estimate for what the mold remediation will cost which is when you can send our estimate to the insurance company to pend for an approval.
This question is very case dependent based on the level of water intrusion, category of water, response time, and size of affected areas. However typically the process begins with removing and disposing of any and all materials that are affected beyond repair. Following that is a 48-72 hours period in which we will dry the area effectively using very strategically placed Dehumidifiers and Air blowers to cause any moisture to evaporate and be picked up by the dehumidifiers, ultimately reducing the relative humidity back to its standard preventing anything else from being affected due to the water intrusion.
Water damage done to your home is covered by a standard homeowner’s insurance policy dependent if it is considered sudden internal water damage. Home insurance does not cover damage done by lack of maintenance or neglect, nor damage resulting from a flood.
Depending on the severity of water intrusion, category of water intrusion, and response time, furniture can be dried and restored.
Depending on the severity of water intrusion, category of water intrusion, and response time, dry wall may be dried, if the water damage is significant, a small portion or all drywall 3ft-4ft in height may need to be removed to expose the dry wall cavity for the air blowers and dehumidifiers to effectively dry the area and avoid any mold growth.
We are your one stop shop, once the water mitigation process is concluded we can help you restore any water damages as well!
We use several methods such as; a hygrometer which is an instrument for measuring the humidity of the air, moisture detectors, and Thermal imaging camera.
This is a case dependent question, however depending on the severity and location of the water damages one may remain in the house, granted all the machinery will be left untouched.
Yes, Any mildew or musty smells will be handled.